Impression (Mis)Management

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Abstract

Making a good impression is a vital skill in life. When the stakes are high, effective impression management can help us get the job, ink the deal, or embark on a new relationship. Yet, while we all think we know how to make a good impression, we often miss the mark. My research on Impression (Mis)Management identifies the common mistakes we make when we interact with others—what we say is not always what others hear. I identify these mistakes and investigate why they backfire. While I will give an overview of Impression (Mis)Management, in this seminar, I will primarily focus on hiding success and why it backfires.

The Speaker

Dr. Övül Sezer is a Visiting Assistant Professor at Columbia University in Management, and an Assistant Professor at UNC Kenan-Flagler Business School in Organizational Behaviour. She studies Impression (Mis)Management, the mistakes that people make when they try to impress others. She received her A.B in Applied Mathematics and her Ph.D. in Organizational Behaviour from Harvard University. She is also a stand-up comedian, and she applies the same observational tools to both her jobs by identifying a particular human behaviour that is interesting or odd and either studies it in-depth using experiments or describes it with humour.